David Gauke: The Department does not operate 0844 or 0843 numbers. HMRC operated 511 lines providing 0845 numbers during the last 12 months. In the 12 months ending 31 October 2013 HMRC received 43,740,532 calls to those 0845 lines. Between April and September 2013, HMRC has introduced alternative 03 numbers, which cost the same as those to 01 and 02 numbers, to all of its customer facing 0845 lines...
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